Customer Service Rep(02702) - 719 N HENDERSON ST

We are seeking a dedicated Customer Service Representative to join our team in Galesburg, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. • Answer incoming phone calls promptly and professionally • Take accurate customer orders and input them into our system • Process cash transactions and handle payments securely • Provide exceptional customer service, addressing inquiries and resolving issues • Maintain a clean and organized work environment • Assist with various tasks to support smooth store operations • Lift and move items weighing up to 25 lbs. as needed • Collaborate with team members to ensure efficient service delivery • Adhere to company policies and procedures at all times • Excellent communication skills with a friendly and professional demeanor • Strong customer service orientation and ability to work in a fast-paced environment • Flexibility to work weekends, holidays, and various shifts as required • Basic computer proficiency and ability to learn new systems quickly • Proven multitasking skills and attention to detail • Problem-solving abilities to address customer concerns effectively • Ability to follow directions and work both independently and as part of a team • Physical capability to stand for extended periods and lift up to 25 lbs. • High school diploma or equivalent (preferred) • Previous customer service experience is a plus, but not required – we provide training! We arguably have the most flexible schedule options of any company in the area. Full time or Part time positions are available. We are hiring for ALL shifts • Day Shift - 10am - 5pm • Dinner Shift - 4/5pm - 9/10pm • Closing Shift - 5/6pm - 1am