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Domino's

Customer Service Rep(02959) - 2201 Madison Ave

Granite City, IL, United States

Posted October 12, 2026

Job description

Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service. • Answer incoming phone calls and take customer orders accurately and efficiently • Prepare and make pizzas according to company standards and customer specifications • Process cash and credit card transactions with precision • Deliver outstanding customer service, addressing inquiries and resolving issues promptly • Maintain a clean and organized work environment, adhering to health and safety standards • Collaborate with team members to ensure smooth operations during busy periods • Assist with various cleaning tasks to uphold store cleanliness • Handle and lift items weighing up to 25 lbs. as needed • Excellent communication skills with the ability to interact professionally with customers and team members • Strong attention to detail and ability to follow directions accurately • Flexibility to work various shifts, including weekends and holidays • Positive attitude and friendly demeanor, with a passion for customer service • Basic computer proficiency for operating order-taking systems • Ability to multitask effectively in a fast-paced environment • Problem-solving skills to address customer concerns efficiently • Physical ability to stand for extended periods and lift up to 25 lbs. • Team-oriented mindset with a willingness to assist colleagues as needed • High school diploma or equivalent preferred (not required) All your information will be kept confidential according to EEO guidelines.