Assistant Restaurant Manager

We are seeking an enthusiastic and detail-oriented Assistant Outlet Manager to join our team in Baghdad, Iraq. As a key member of our management team, you will play a crucial role in ensuring the smooth operation of our outlet, delivering exceptional customer experiences, and supporting the overall success of our establishment. • Assist the Outlet Manager in overseeing daily operations, including staff supervision, customer service, and quality control • Develop and implement strategies to enhance customer satisfaction and increase revenue • Create staff schedules, assign duties, and monitor team performance • Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene • Manage inventory, control costs, and optimize stock levels • Handle customer inquiries, feedback, and complaints professionally and efficiently • Collaborate with other departments to coordinate events and promotions • Train and mentor new team members, fostering a positive and collaborative work environment • Step in for the Outlet Manager during their absence, maintaining seamless operations • Minimum of 5 years of experience in a leadership position within the hospitality industry or a similar establishment • Proven track record of delivering exceptional customer service and driving team performance • Excellent knowledge of food and beverage operations, including menu planning and cost control • Strong interpersonal and problem-solving skills, with the ability to remain calm under pressure