Customer Experience Agent intern

Are you passionate about travel, driven by customer relations, and eager to grow in a dynamic, young, and international environment? Join the VeryChic Customer Service team and support our travelers throughout their journey, from booking to their stay. 🚀 Your responsibilities • Welcome and assist customers by phone and email. • Support travelers with their online bookings. • Provide personalized post-sales support: • Ensure that bookings have been properly received by our partners. • Handle customers’ special requests. • Manage booking modifications and cancellations. • Oversee administrative aspects, including: • Organizing activities and transfers. • Sending travel documents. • Contribute to achieving the company’s performance and customer satisfaction goals. 🧠 Your profile • Native French speaker and fluent in both English and Spanish. • Strong interest in sales and business development, with a customer-oriented approach. • Positive attitude, eagerness to learn, and a proactive mindset. • Excellent verbal and written communication skills. • Proficient in Microsoft Office. • Enjoy challenges and customer interaction. • Knowledge of project management and data analysis is a plus. • Eligible to sign a 6-month internship agreement starting January 2027. 🌟 What VeryChic offers you • A modern, bright open-plan office ideally located in the Eixample district of Barcelona. • Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. • Exclusive discounts on our travel packages for you and your family. • A young, dynamic, international, and supportive team. 📩 Ready to help our customers enjoy the best possible travel experience? Apply now to join VeryChic and board your next career journey!