Customer Service Rep(09197) - 2278 Washington Road

We're looking for a friendly and efficient Customer Service Representative to join our dynamic team at 2278 Washington Road in Washington, United States. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have an exceptional experience with every interaction. This position offers the opportunity to develop your customer service skills while working in a collaborative, fast-paced environment where your contributions directly impact customer satisfaction and team success. • Answer incoming phone calls and take customer orders accurately and efficiently while maintaining a professional and friendly demeanor • Process cash and credit card transactions with precision and attention to detail • Provide exceptional customer service by addressing inquiries, resolving issues promptly, and going the extra mile to exceed customer expectations • Prepare items according to company standards and customer specifications with consistency and care • Maintain a clean, organized, and welcoming work environment that reflects our commitment to excellence • Collaborate effectively with team members to ensure smooth operations during peak periods and support colleagues when needed • Multitask efficiently while prioritizing customer needs and maintaining high-quality service standards • Handle and lift items weighing up to 25 lbs as part of daily operations • Assist with various operational and cleaning tasks as assigned to support team objectives • Excellent communication skills with the ability to articulate clearly and listen actively to customer needs • Strong interpersonal and empathetic skills with a friendly, professional demeanor and positive attitude • Proven ability to follow directions, adhere to company procedures, and maintain organizational standards • Solid basic math skills for accurate cash handling, order processing, and transaction management • Demonstrated ability to multitask effectively and work efficiently in a fast-paced, dynamic environment • Team player mentality with a collaborative spirit and willingness to support colleagues • Physical ability to stand for extended periods and lift up to 25 lbs regularly • Excellent problem-solving and conflict resolution skills with patience and resilience • Strong organizational and time management skills with attention to detail • Flexibility to work various shifts, including weekends and holidays as needed • Reliability, punctuality, and commitment to maintaining high standards of service and cleanliness • Ability to work both independently and as part of a cohesive team • Previous customer service experience is preferred but not required; we welcome candidates eager to learn and grow • Must be able to pass a pre-employment drug test and criminal background check All your information will be kept confidential according to EEO guidelines.