Alphabe Insight Inc
Communications Agent- Immediate Start
Houston, TX, United States
Posted October 10, 2026
Job description
Position Summary
We are looking for a personable and articulate Communications Agent to help share information with customers, support promotional initiatives, and maintain consistent messaging across customer-facing activities. The ideal candidate enjoys interacting with people, answering questions, and ensuring information is communicated clearly and professionally.
Responsibilities
• Communicate information about products, services, and promotional activities to customers.
• Respond to general inquiries and direct questions to the appropriate team members when needed.
• Support customer-facing communications during promotional events and brand activities.
• Help prepare informational materials and communication resources.
• Ensure messages shared with customers are accurate, clear, and consistent.
• Collect feedback and communicate recurring questions or concerns to the team.
• Assist with coordinating communication needs for events and promotional initiatives.
• Maintain organized records of customer inquiries, feedback, and communication activities.
Benefits
• Paid training and onboarding support.
• Opportunities to strengthen communication and interpersonal skills.
• Collaborative and supportive work environment.
• Professional development and career growth opportunities.
• Hands-on experience in customer engagement and brand communications.
• Strong verbal communication and active listening skills.
• Professional, friendly, and customer-focused approach.
• Ability to explain information clearly to different audiences.
• Good organizational skills and attention to detail.
• Ability to collaborate with colleagues and manage multiple tasks.
• Adaptability and willingness to learn.
• Previous communications or customer service experience is an asset but not required.
• Competitive salary of $52,000 – $58,000 annually
• Professional leadership development and training
• Career advancement opportunities
• Opportunities to develop management and business skills
• Hands-on experience with business operations
• Supportive and collaborative team environment
• Opportunities to take on greater responsibilities as you grow
• Performance-driven career development
• Long-term professional growth within the organization