Field Service Engineer I/II

The FSE I/II performs Calibrations/Qualifications and some repairs on small laboratory instrumentation, including pipettes, balances, timers and thermometers. • Perform calibration, preventative maintenance and repair both in the field and in the lab of various types of laboratory equipment including pipettes, balances, centrifuges and thermometers. • Travel to customer sites to perform calibrations and PM’s as necessary. • Manage personal parts inventory effectively. • Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times. • Complete administrative paperwork and reports promptly and accurately. • Follow good documentation practices (GDP) as applicable to daily activities. • Contact customers on time and schedule service efficiently. • Adhere to environmental health and safety guidelines. • Effectively communicate with clients and other internal and external parties. • Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current. • Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors). • Act impartially within the management system. • Perform other tasks as assigned by Management. • Two-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1-3 years (FSE II) experience in a related field, preferably as a Field Service Technician • Experience in providing calibrations on pipettes and/or balances (FSE II). • Physical ability to lift and transport equipment and perform tasks in various lab environments • Clear, respectful, and timely verbal and written communication • Experience with technical troubleshooting and problem solving • Must be self-motivated and proactive • Valid driver’s license • Clean driving record • Ability to travel within customer territory to 1-2 days per week Monday-Friday. Overnight travel as needed. Position is full-time, Monday - Friday, 9:00am - 5:00pm.  Candidates currently living within a commutable distance of St. Louis, MO are encouraged to apply. The pay range of this position is $27/h - $34/h depending on related experience and qualification. Excellent full time benefits including • Comprehensive medical coverage, dental, and vision options • Life and disability insurance • 401(k) with company match • Paid vacation and holidays Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.