Pilot Company
Specialist, Corporate Investigations
Knoxville, TN, United States · onsite · full time
Posted August 6, 2026
Job description
The role is responsible for conducting workplace investigations involving employee relations, ethics, policy compliance, and other organizational concerns.
• Conduct prompt, thorough, and impartial investigations involving employee relations concerns, policy violations, ethics issues, and guest complaints.
• Investigate allegations including, but not limited to, discrimination, harassment, retaliation, workplace violence, conflicts of interest, and other violations of company policies.
• Interview complainants, subjects, witnesses, and other relevant parties to gather facts and evidence.
• Review documentation, electronic records, surveillance, reports, and other relevant evidence as part of investigative activities.
• Assess information objectively, identify findings, and determine appropriate conclusions based on available evidence.
• Prepare clear, concise, and comprehensive investigative reports that summarize facts, findings, and recommendations.
• Partner with Legal, Human Resources, and operational leaders regarding investigation outcomes and corrective actions.
• Maintain accurate, detailed, and confidential investigative records in accordance with company policies and legal requirements.
• Assist with responding to documentation requests related to employee relations matters, EEOC charges, DOL inquiries, litigation matters, and other legal requests.
• Ensure investigations are conducted in compliance with federal, state, and local laws, as well as company policies and procedures.
• Monitor legal and regulatory developments impacting workplace investigations and employee relations practices.
• Provide guidance to leaders regarding policy interpretation and appropriate workplace conduct.
• Model behaviors that support the company's values and commitment to integrity, respect, and accountability.
• Perform other duties as assigned.
Qualifications
• High school diploma or equivalent required.
• Bachelor's degree in Human Resources, Business Administration, Criminal Justice, Legal Studies, Psychology, or a related field preferred.
• Minimum one (1) year of experience conducting investigations, employee relations work, compliance reviews, human resources functions, legal support, loss prevention, or a related field preferred.
• Experience conducting interviews and documenting investigative findings preferred.
• Strong written communication skills with the ability to prepare professional reports and summaries.
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship
Specialized Knowledge
• General knowledge of workplace investigations and employee relations principles.
• Working knowledge of federal and state employment laws and regulations.
• Understanding of discrimination, harassment, retaliation, and workplace conduct investigations.
• Experience utilizing case management systems and investigation documentation tools preferred.
• Intermediate proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
Competencies
• Strong organizational skills with attention to detail
• Ability to remain objective, calm, tactful and persuasive in controversial and/or confrontational situations
• Ability to communicate and interact effectively with different levels of the organization to negotiate, problem solve, complete projects and influence decision making
• Self-motivated with ability to work both independently and within teams in order to establish and meet deadlines, goals, and objectives
• Demonstrate integrity and ethical behavior including but not limited to confidentiality
Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Employee Fuel Discount
Adoption Assistance
Tuition Reimbursement
Weekly Pay
All your information will be kept confidential according to EEO guidelines