Customer Service Representative

About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement. What We Offer: • Flexible schedule: Part-time and full-time hours are available. • Competitive wages • Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers. • Supportive team: Work alongside a great team and have fun while getting the job done. • Employee discounts Key Responsibilities: • Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone. • Accurately enter and process customer orders using our point-of-sale (POS) system. • Handle cash and credit card transactions, including accurately counting change. • Help resolve customer complaints and issues effectively and with a smile. • Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area. • Prepare food items according to Domino's quality standards. • Collaborate with team members to ensure all tasks are completed efficiently. Job Requirements: • Communication skills: Strong verbal communication skills with a positive, upbeat attitude. • Math skills: The ability to perform basic math and accurately handle monetary transactions. • Team player: Punctual, reliable, and willing to work as part of a team. • Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.