Customer Service Rep(01574) 2711 High Ridge Blvd.

Join our dynamic team as a Customer Service Representative in High Ridge, United States! We're looking for a friendly and detail-oriented individual to provide exceptional service to our valued customers. In this role, you'll be the face of our company, handling customer inquiries, processing orders, and ensuring customer satisfaction. • Answer incoming customer calls and respond to inquiries in a professional and friendly manner • Process customer orders accurately and efficiently using our computer system • Handle cash transactions and maintain a balanced cash drawer • Resolve customer complaints and concerns with empathy and a solution-oriented approach • Collaborate with team members to ensure smooth operations and excellent customer experiences • Maintain a clean and organized work environment • Assist with additional tasks as needed to support overall business operations • Adhere to company policies and procedures at all times • Excellent communication skills, both verbal and written • Strong customer service orientation with a friendly and professional demeanor • Basic math skills for handling cash transactions • Ability to follow directions and adhere to company protocols • Computer literacy and familiarity with order processing systems • Multitasking ability in a fast-paced environment • Stress management skills and ability to remain calm under pressure • Physical ability to stand for extended periods and lift up to 25 lbs. • Flexibility to work weekends and holidays as required • High school diploma or equivalent preferred • Previous customer service experience is a plus, but not required – we provide training!