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Sonic Automotive

Parts Counter Specialist - Motorcycles of Charlotte

Charlotte, NC, United States

Posted October 13, 2026

Job description

Responsibilities: ·         Greet customers immediately in a professional and friendly manner. ·         Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories. ·      Point out any sales, specials, or new merchandise to customers. ·      Accept cash and credit card payments for merchandise purchases.  Keep cash register accurate. ·      Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.) ·      Ensure merchandise displays are stocked, clean, and appealing to customers. ·      Maintain updated customer mailing lists. ·      Become familiar and efficient with all phases of the computer system required for P&A management. ·      Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met. ·      Assist service technicians in determining parts and accessories requirements for individual jobs. ·      Recommend related parts which may be required for a job. ·      Supply cost of parts information on repair orders. ·      Update inventory control system and parts catalogue. ·      Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly. Prerequisites: • Outstanding customer service skills • Knowledge of motorsport vehicles and parts -- motorcycle, ATV/UTV • Valid driver's license • Ability to work Tuesday through Saturday -- minimum of 8-hours per day Perks & Benefits: • Medical, Dental & Vision Insurance • 401(k) with Company Match • Paid Time Off, Increases with Tenure • Closed on Thanksgiving & Christmas • Employee Pricing on Vehicles, Parts & Service • Free & Discounted Gym Memberships • Travel Discounts on Hotels, Flights & Rentals • OEM Certification & Paid Manufacturer Training Opportunities • Career Growth within a Fortune 500 Company All your information will be kept confidential according to EEO guidelines.