Scheduling Coordinator

Summary of Position: The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors.  This role is vital and requires a high level of attention to detail and organization in a fast-paced environment. Key Benefits: In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options. Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request. Essential Job Function: • Schedule, authorize and send pertinent medical records/orders for appointments • Maintain a positive and friendly attitude and deliver excellent customer service to patients • Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness • Be receptive to training and coaching on best practices • Maintain an organized working space • Coordinate with other team members and doctors as needed for scheduling issues or questions • Other duties as required as they relate to the position Knowledge, Skills and Abilities: • Understanding of best practices in the industry as it relates to schedule coordination and patient intake • Excellent customer service experience • Have excellent written and oral communication skills • Compassion and high level of service for our patients, parents, and staff • Integrity, always doing the right thing • Dependable, reliable to be at work when scheduled • Attention to detail • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines • Professional manner and appearance at all times • Computer skills: Microsoft office and Web Browser • Telephone skills: Proper telephone etiquette and information gathering skills Education and Experience • High-School Diploma Required • 1-3 Years Relative Experience Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.