Continental Group Sector ContiTech

Head of Operations Performance IAM

Fairlawn, Ohio, United States

Posted October 23, 2026

Job description

• Performance Governance & Transparency – Establish and maintain standardized KPI, reporting, and performance review processes across IAM Operations to ensure transparent and fact-based decision-making. • Performance Reviews & Action Follow-up – Drive the governance and follow-up process for Autonomous, Improvement, and Critical/Turnaround Plants, ensuring accountability and timely execution of agreed actions. • Plant Classification & Performance Risk Assessment – Assess plant performance and risk, recommend plant classifications, and manage reclassification based on defined criteria and performance evolution. • Benchmarking & Cross-Plant Improvement – Lead cross-plant benchmarking and best-practice deployment across IAM to drive operational excellence and measurable performance improvements. • Product Network & Cross-Functional Coordination – Coordinate operational improvement priorities across IAM plants, product networks, functions, and subject-matter experts to address business needs and systemic challenges. • Recovery & Turnaround Management – Lead and coordinate structured recovery programs for Critical/Turnaround Plants, ensuring achievement of defined performance and sustainability targets. • Management Decision Support & Network Optimization – Provide data-driven recommendations to IAM Operations leadership on performance priorities, resource allocation, network optimization, and improvement initiatives. • Leadership of the Operations Performance Office – Lead the IAM Operations Performance Office, ensuring effective team performance, capability development, and delivery of strategic operational improvement objectives. Education / Certification: Bachelor’s degree or higher in Engineering, Industrial Engineering, Operations Management, Business Administration, or a comparable field; certifications in Lean, Six Sigma, Project Management, or Operational Excellence are preferred. Professional Experience: 8-10 years of manufacturing and operations experience with a strong background in operational performance, continuous improvement, KPI management, productivity, quality, delivery, and cost optimization across multiple operational functions. Project and Process Experience: Demonstrated success in leading cross-functional and cross-plant improvement initiatives, performance management programs, benchmarking activities, recovery programs, and sustainable operational transformation efforts. Leadership Experience: Proven leadership experience in manufacturing environments with the ability to lead multidisciplinary teams, influence within matrix organizations, and drive performance through accountability and collaboration. Intercultural / International Experience: Extensive experience working in international and multicultural organizations, with the ability to collaborate effectively across countries, functions, and management levels; business-fluent English required. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job posting. All your information will be kept confidential according to EEO guidelines.