Sales Coordinator

• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel & ibis Chennai OMR to ensure maximum cooperation, productivity, and guest service. • Develop and maintain effective relationships with all the departments. • Respond to queries by resolving issues in a timely and efficient manner. • Ensure that all personnel are kept well informed of department’s objectives and policies. • Motivate and develop team to ensure smooth functioning of the department and promote teamwork. Financial Management • Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management • Maintain a record of all clients and their profile. • Organize regular visits in accordance to a predetermined plan. • Prepare a monthly schedule to record all sales and other related activities for the preceding month. • Closely observe matters pertaining to competition (sites, prices, services offered on a regular basis). • Determine and recommend prospective customers by analyzing historical and other statistical information, and prepare customer call analysis reports. • Handle additional responsibilities as & when delegated by the Management. • Diploma in Tourism / Hospitality Management / Events Management • Minimum 1 year of experience in a similar capacity • Excellent reading, writing and oral proficiency in English language • Proficient in MS Excel, Word, & PowerPoint