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Business Support Partner, Metabolic Diseases

Madrid, MD, Spain · onsite · full time

Posted July 22, 2026

Job description

Business Operations & Process Excellence • Support the Business Unit Director in defining and implementing efficient ways of working, processes, and operating models. • Identify inefficiencies and proactively propose improvements in business workflows. • Ensure smooth coordination of cross-functional activities across Medical, Marketing, Commercial, and PACE teams. • Track key activities and milestones, ensuring execution on time and with quality. Governance and Compliance • Ensure all business activities (events, HCP engagements, vendors) are fully compliant with internal policies and external regulations. • Coordinate and monitor documentation workflows (contracts, approvals, documentation archiving) ensuring completeness and audit readiness. • Act as a key interface with Compliance, Legal, and Finance teams to ensure proper execution of processes. • Maintain structured and traceable documentation across systems and shared platforms. Vendor & External Partner Management • Support end-to-end management of external vendors (agencies, event providers, suppliers). • Ensure alignment between business needs, budgets, and contractual requirements. • Support contract preparation, follow-up, and documentation in collaboration with internal stakeholders. • Monitor execution and ensure quality delivery of services. Events & Project Coordination • Support the operational organization of events (advisory boards, congresses, internal meetings, trainings) when needed. • Ensure all logistical, contractual, and compliance aspects are properly managed. • Coordinate cross-functional inputs and timelines for successful delivery. Advanced Administrative & Coordination Support • Manage complex calendars, travel planning, and logistics aligned with business priorities. • Coordinate internal and external communications when needed. • Provide support to cross-functional teams on administrative and operational needs. Required • Degree in Business Administration, Law or related field • 5+ years of experience in a similar role (Business Support, Executive Assistant, Operations or Project Coordination) • Experience in pharmaceutical environment • Strong organizational skills and ability to manage multiple priorities • Experience supporting complex activities (events, vendors, projects) • High attention to detail, especially in documentation and compliance processes • Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) • Fluent in English and Spanish Desired • Experience supporting senior leadership (Director / BU Head level) • Exposure to cross-functional teams (Medical, Marketing, Commercial) • Experience managing compliance-heavy activities (HCP interactions, events, contracts) • Strong business mindset and proactive approach • Ability to improve processes and ways of working • Experience in vendor and event management in pharma