Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Payroll [Remote]

ABOUT LEGION HEALTH - Legion Health is building fast, affordable, high-quality mental health care at scale. - We are an AI-native psychiatry network where clinicians provide care directly to patients. - Our operations and technology systems help remove administrative friction so providers can focus on patient care. ROLE LOGISTICS - Job Type: Full-time contract - Location: Fully remote - Work Hours: 1:00 PM to 9:30 PM Central Time - Compensation: $5-$15 per hour, based on experience - Ideal Experience: 2+ years in operations, recruiting coordination, healthcare administration, payroll support, or virtual assistant work THE OPPORTUNITY - This is not a generic assistant role. - You will help keep Legion’s provider operations engine running smoothly. - You will support provider recruiting, onboarding, provider management, and payroll preparation. - The right person is organized, proactive, comfortable with spreadsheets, and excellent at follow-through. - This is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, and detail-heavy workflows. RESPONSIBILITIES - Manage provider recruiting coordination, including: - Candidate tracking - Interview scheduling - Application follow-ups - Hiring record updates - Support provider onboarding, including: - Collecting required documents - Tracking onboarding checklist completion - Following up on missing items - Coordinating internal handoffs - Making sure providers are ready to start - Maintain provider operations trackers, including: - Provider rosters - Onboarding status - Active and offboarding providers - State coverage - Collaborating physician relationships - Credentialing or payer status - Communicate with providers through Slack, email, and internal systems. - Support weekly payroll preparation, including: - Gathering provider pay inputs - Reviewing visit counts - Checking no-shows and late cancellations - Updating pay sheets - Validating payroll trackers - Escalating discrepancies before payroll is finalized - Coordinate across recruiting, credentialing, clinical operations, billing, and payroll. - Document processes and improve SOPs so workflows become cleaner and easier to repeat. - Handle sensitive healthcare and payroll information with confidentiality and care. YOU’LL BE SUCCESSFUL IF YOU ARE - Extremely organized and reliable - Strong with spreadsheets, trackers, and checklists - Detail-oriented with names, dates, pay periods, counts, and status fields - Clear and professional in written English - Comfortable following up with clinicians and internal teammates - Able to move quickly without sacrificing accuracy - Proactive about spotting missing information or unclear ownership - Calm under pressure in a fast-moving startup environment - Careful with sensitive information and HIPAA-aware IDEAL BACKGROUND - 2+ years in one or more of the following: - Healthcare operations - Recruiting coordination - Provider onboarding - Payroll support - HR administration - Executive assistant or virtual operations support - Strong preference for experience supporting: - Clinicians - Healthcare providers - Contractors - Remote teams - Bonus points for experience with: - Google Sheets - Slack - Ashby or another ATS - Healthie or another EHR - Looker Studio - Stripe - Payroll or invoice workflows - Telehealth, behavioral health, credentialing, billing, or provider operations THIS ROLE IS NOT A FIT IF YOU - Prefer only patient-facing support - Dislike spreadsheets, trackers, or reconciliation work - Need the same exact workflow every day - Wait for instructions instead of proactively following up - Are casual with deadlines, documentation, or payroll accuracy COMPENSATION & BENEFITS - Hourly Compensation: $5-$15 per hour, based on experience - Work Setup: Fully remote - Schedule: 8:00am - 5:00pm US Central Time - Impact: Help build the provider operations foundation that lets clinicians focus on patient care - Growth: Opportunity to grow into broader ownership across provider operations, onboarding, recruiting coordination, or payroll operations HIRING PROCESS - Resume and application review - Initial interview - Practical operations exercise using a sample tracker or onboarding/payroll scenario - Final interview - Reference check EQUAL EMPLOYMENT OPPORTUNITY - Legion Health is an Equal Opportunity Employer. - We welcome applicants from all backgrounds and are committed to building an inclusive, respectful, and high-performing team.