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Domino's

Customer Service Rep(02803) - 1135 W. Wood

Decatur, IL, United States

Posted October 12, 2026

Job description

Join our team at Domino's Pizza in Decatur, United States, as a Customer Service Representative at our 1135 W. Wood location! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences in a fast-paced, team-oriented environment. • Answer incoming phone calls and take customer orders accurately and efficiently • Prepare high-quality pizzas and other menu items according to company standards • Process cash and credit card transactions with precision • Provide outstanding customer service, ensuring customer satisfaction with every interaction • Maintain a clean and organized work area, adhering to food safety and sanitation guidelines • Collaborate with team members to ensure smooth operations during busy periods • Assist with various cleaning tasks to uphold the store's cleanliness standards • Handle customer inquiries, concerns, and special requests in a professional and friendly manner • Contribute to a positive work environment by demonstrating a can-do attitude and team spirit • Excellent customer service skills with a friendly and professional demeanor • Strong communication abilities, both verbal and listening • Capability to multitask and work efficiently in a fast-paced environment • Basic math skills for handling cash transactions accurately • Physical ability to lift up to 25 lbs and stand for extended periods • Flexibility to work weekends, holidays, and various shifts as needed • Ability to follow directions and adhere to company policies and procedures • Team player mentality with a willingness to assist colleagues as needed • Basic food handling knowledge or willingness to learn • Attention to detail in order taking and food preparation • Positive attitude and easy smile, even during busy or challenging situations • Reliable and punctual with a strong work ethic All your information will be kept confidential according to EEO guidelines.