Associate, Account Management

• Build and maintain strong relationships with restaurant partners, ensuring mutual growth and success on the platform. • Serve as the primary point of contact, offering tailored support to help partners meet their business objectives. • Monitor partner performance and provide actionable insights to drive improvement. • Proactively address and resolve any issues, working closely with internal teams to ensure seamless operations. • Pitch and negotiate monthly promotional campaigns to enhance partner visibility and sales. • Guide partners in utilizing platform advertising tools effectively. • Identify and propose win-win solutions that align with both partner needs and company goals. • Support projects and handle ad hoc tasks as assigned. • Proven experience in account management, customer relationship management, or a similar role. • Strong communication and interpersonal skills with the ability to build and maintain relationships. • Analytical mindset with the ability to interpret data and provide actionable insights. • Proactive problem-solving skills and the ability to work effectively under pressure. • Experience in pitching and negotiating campaigns or promotions is a plus. • Strong organizational skills with the ability to handle multiple tasks and prioritize effectively. • Team-oriented, with a willingness to collaborate across departments.