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Domino's

Customer Service Rep(02971) - 12545 State Rd 143 Space A

Highland, IL, United States

Posted August 11, 2026

Job description

Domino's Pizza in Highland, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas. • Answer incoming phone calls and take customer orders accurately and efficiently • Prepare and make pizzas according to company standards and customer specifications • Process cash and credit card transactions with precision • Provide outstanding customer service, addressing inquiries and resolving issues promptly • Maintain a clean and organized work environment, adhering to food safety standards • Collaborate with team members to ensure smooth operations during busy periods • Assist with various cleaning tasks to uphold store cleanliness • Handle multiple tasks simultaneously in a fast-paced environment • Lift and move items weighing up to 25 lbs as needed • Excellent customer service skills with a friendly and professional demeanor • Strong communication abilities, particularly in phone interactions • Basic math skills for handling cash transactions • Ability to follow directions and adhere to company procedures • Physical capability to stand for extended periods and lift up to 25 lbs • Flexibility to work weekends, holidays, and various shifts as needed • Multitasking skills to manage multiple orders and tasks efficiently • Team player attitude with a willingness to support colleagues • Attention to detail in order preparation and customer interactions • Basic computer skills for operating ordering systems • Food service experience is a plus, but not required • High school diploma or equivalent preferred • Must be able to pass a pre-employment drug test and criminal background check All your information will be kept confidential according to EEO guidelines.