Order Management Analyst

Major Duties and Responsibilities • Ensure smooth and timely freight process flow • Ensure accurate and timely data entry into our operating system • Track and trace Order Management files • Ensure timely clearance and delivery of freight to customer for Import shipments • Ensure documents are sent timely and arrival notices communicated to destination for Export shipments • Ensure accurate and timely client and vendor billing • Interact with our customers in arranging their international shipments, meeting customer service standards. • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements. • Understand department process flow, constantly looking for areas of improved efficiency • Ensure all customers standard operating procedures are followed and updated in the DLSOP • Meet KPI standards, as per the company's procedures • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience • Understanding of ocean documentation process a plus • Pro-active, strong organizational skills • Good computer skills (Excel, Word, PowerPoint) • Hazardous Materials certification (preferred) • Fluent in English Expeditors offers excellent benefits: • Paid Vacation, Holiday, Sick Time • Health Plan: Medical • Life Insurance • Employee Stock Purchase Plan • Training and Personnel Development Program • Growth opportunities within the company • Employee Referral Program Bonus