Customer Service Rep(02840) - 544 W Jefferson St

We're looking for a friendly and efficient Customer Service Representative to join our team at our Springfield location (544 W Jefferson St). As the face of our organization, you'll play a crucial role in ensuring customer satisfaction while managing various aspects of our pizza restaurant operations. • Answer incoming phone calls professionally and take customer orders accurately • Prepare high-quality pizzas and other menu items according to company standards • Process cash and card transactions efficiently • Provide exceptional customer service, addressing inquiries and resolving issues promptly • Maintain a clean and organized work environment • Collaborate with team members to ensure smooth restaurant operations • Handle multiple tasks simultaneously during busy periods • Assist with additional duties as assigned by management • Excellent customer service skills with a friendly and positive attitude • Strong communication abilities, both verbal and written • Proficiency in taking phone orders and handling customer inquiries • Basic math skills for processing transactions and handling cash • Ability to multitask and work efficiently in a fast-paced environment • Physical capability to lift up to 25 lbs and stand for extended periods • Flexibility to work weekends, holidays, and various shifts as needed • Team player with a willingness to assist colleagues and contribute to a positive work atmosphere • Attention to detail in food preparation and order accuracy • Basic computer skills for operating point-of-sale systems • Ability to follow directions and adhere to company policies and procedures • Strong time management and organizational skills • Stress management abilities to maintain composure during busy periods • Food handling experience is a plus, but not required (training will be provided) All your information will be kept confidential according to EEO guidelines.