Hairstylist & Make-up Artist

• Consult with guests to understand their preferences, requirements, and desired look, providing professional recommendations based on their individual needs. • Provide a range of professional hairstyling services, including blow-drying, styling, updos, braiding, curling, straightening, and special occasion hairstyles. • Provide professional make-up services for weddings, celebrations, photoshoots, special occasions, and other guest requirements. • Apply day, evening, bridal, and special occasion make-up professionally, ensuring the look complements the guest's features, outfit, and occasion. • Recommend suitable hairstyles, make-up looks, and beauty products based on the guest's preferences and occasion. • Ensure all hair and make-up tools, equipment, brushes, and workstations are clean, sanitized, and properly maintained before and after each service. • Maintain treatment and styling areas in a clean, tidy, hygienic, and well-organized condition at all times. • Ensure proper handling, storage, and hygienic use of cosmetics, hair products, and other beauty supplies. • Monitor product and equipment inventory and promptly report shortages, damages, or replenishment requirements to the Spa Manager. • Maintain accurate guest service records and other documentation as required by hotel policies and government regulations. • Follow all departmental Standard Operating Procedures (SOPs), health and safety guidelines, emergency procedures, and hygiene standards. • Handle guests' requests, feedback, complaints, and comments professionally, tactfully, and efficiently, escalating concerns to the Spa Manager when required. • Maintain a professional appearance and grooming standard in accordance with hotel and departmental guidelines. • Keep up to date with current hairstyling, make-up, beauty trends, techniques, and products to enhance the guest experience. • Assist with demonstrations, promotional activities, events, photo sessions, training programs, and refresher sessions as required. • Assist with the preparation and execution of bridal, wedding, group, and special event beauty services when required. • Coordinate effectively with Spa & Wellness, Housekeeping, Front Office, Events, and other relevant departments to ensure smooth delivery of guest services. • Assist with the delivery and collection of towels, linen, and other operational supplies as required, and support the overall operations of the Spa & Wellness Department. • Build and maintain positive relationships with guests and colleagues, creating a warm, welcoming, and professional environment. • Ensure guest comfort, privacy, safety, and satisfaction throughout every service. • Report any incidents, accidents, equipment defects, or other irregularities promptly to the Spa Manager. • Perform any other reasonable duties and responsibilities assigned by the Spa Manager or management in support of the department's operations. • Certification in hair and beauty therapy, aesthetics or diploma from a recognized school of alternative therapy • Minimum 1 year of relevant experience in a spa or hospitality industry • Good oral proficiency in English language • Ability to speak other languages and basic understanding of local languages will be an advantage What is in it for you: • Employee benefit card offering discounted rates in Accor Hotels Worldwide • Develop your talent through learning programs by Academy Accor • Opportunity to grow within your property and across the world! • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS