Strategic Account Executive

STRATEGIC ACCOUNT EXECUTIVE — MAVEN AGI COMPANY OVERVIEW Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. We're scaling fast, with real enterprise traction and a lot of momentum — and we just launched Maven Voice, one of the first true voice-to-voice AI agents in production. It's a great time to join and help close our next marquee deal. Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. The platform plugs directly into a company's existing tools (Zendesk, Salesforce, Snowflake, and 100+ others) — no rip-and-replace — and spans chat, email, voice, and web through one AI reasoning engine. The long-term vision is Business AGI: every department, not just support, running on intelligent agents that execute, not just inform. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving the large majority of chats autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring. POSITION OVERVIEW We're looking for a seasoned Strategic Account Executive to own and expand complex enterprise relationships. This role is built for a consultative seller who thrives in long-cycle, high-ACV deals and knows how to navigate executive buyers, cross-functional stakeholders, and rigorous enterprise buying processes. You'll sell transformation and outcomes — not features — and partner closely with Solutions, Product, and Customer teams to drive durable customer value. WHAT YOU'LL DO - Own a portfolio of strategic enterprise accounts, from net-new acquisition through expansion - Run deep discovery to understand customer pain, success metrics, and decision criteria - Build and manage mutual success plans aligned to executive priorities - Orchestrate complex sales cycles involving technical evaluations, pilots, security reviews, and procurement - Partner cross-functionally with Solutions Engineering, Product, Customer Success, and Leadership - Forecast accurately and maintain disciplined pipeline management - Act as a trusted advisor to customers, positioning the platform as mission-critical infrastructure WHO YOU ARE - 7–12+ years of experience in Strategic B2B SaaS sales to Fortune 100 companies - Proven track record of closing 500K-2M+ ACV deals - Demonstrated success managing 6–12 month sales cycles - Experience leading or co-owning POCs, pilots, and enterprise evaluations - History of success selling into complex, multi-stakeholder environments - Comfortable owning deals from initial discovery through procurement and close HOW YOU SHOW UP - We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better. - We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes. - We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution. - We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. WHAT WE OFFER - 100% of medical, dental, and vision premiums covered for you, 80% for family - HSA and FSA plans available - Unlimited vacation and 100% paid parental leave - Free lunches, onsite gym, and commuter benefits for in-office employees - $1,000 home office stipend and $5,000/year for continuing education - Competitive salary, comprehensive benefits, and meaningful equity - ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support.