Director of Group Sales

Reporting to the Director, Sales & Marketing, responsibilities and essential job functions include but are not limited to the following: • Exceeds group sales goals as well as segment goals on a monthly, quarterly and yearly basis • Responsible for direct report’s achievement of individual goals • Solicits group through action plan preparation and execution • Responsible for achievement of objectives, as outlined in the market team’s action plans • Identifies prospective customers and establishes revenue goals for existing key accounts and key prospects within their specific market segment • Participates in the d.a.r.t. Referral Program with goal for referring business to sister hotels/brands • Contracts room nights and reviews team member’s contracts, considering the number of rooms, average rate and total revenue objectives of the hotel • Oversees ongoing communication for market between property and the global sales network • Participates in tradeshows, conventions and promotional events within the hotel and trade related organizations • Maintains positive relationships with all guests, vendors, colleagues and global sales network • Maintains account, contact, activity and business details within Opera S&C according to Fairmont standards • Ensures delivery of expected guest service through follow up and coordination with other hotel departments • Manages referral response system and tracking of definite business - both inbound and outbound • Prepares weekly, monthly, quarterly, and annual reports as required • Assists in the preparation and re-forecasting of hotel revenue objectives and compilation of market intelligence • Champions sales technology systems and standards • Involved in setting individual room revenue and/or room night goals • Involved in alerting team of Distant Early Warning (DEW) signals • Assists with development and/implementation of annual budget and marketing plan • Improves communication through attendance at weekly revenue management, rate strategy meetings and regularly scheduled Sales Departmental meetings • Provides ongoing sales direction to direct reports by conducting a minimum of two coaching meetings on a monthly basis in order to review skills, knowledge, techniques and Performance Management Goals (REACH) • Reviews sales shop calls with individual managers • Develops, energizes and leads a motivated, competent and cohesive team through the implementation of approved Sales reward & recognition programs and HR performance management programs • Keeps a constant focus on identification of hi-potential colleagues and succession planning opportunities and needs • Oversees administrative colleague’s workload • Actively participates in prescribed sales training • Participates in Hotel Manager on Duty program, if required • Other duties, as assigned Preferred Knowledge/Qualifications • Bachelors degree and/or Hotel Management degree or diploma • Six years of hotel sales experience, having had varied market mix experience • Has established relationships with key industry contacts in the market segment • Supervisory experience an asset • Microsoft Office suite of software literacy an asset • Opera Sales & Event Management knowledge an asset Qualifications : • Previous experience is an asset This position is not eligible for relocation assistance. What is in it for you: • Rate of pay: $110,000 - $120,000 per year • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. • Opportunity to develop your talent and grow within your property and across the world! • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.