Software Quality Engineer II

The Software Quality Engineer II plays a critical role in ensuring the quality and reliability of software applications. This position focuses on developing and executing automated and manual testing strategies, collaborating with cross- functional teams, and driving continuous improvement in QA processes. The role requires strong technical expertise, attention to detail, and a passion for delivering high-quality software in an Agile environment. Responsibilities • Participate in developing and documenting user stories by providing test strategy and automation estimates. • Develop, document, and maintain test strategies, plans, and scenarios for multiple environments. • Build and execute unit, component, acceptance, integration, API, regression, end-to-end (E2E), functional, smoke, load, usability, and platform tests. • Conduct code reviews for test automation artifacts to ensure consistency, quality, and reusability. • Partner with developers to ensure all areas of the application are fully tested and to find technical solutions for test automation. • Build and manage automated test suites and ensure execution through various environments and CI/CD pipelines. • Regularly execute, maintain, and update automated test suites; analyze failures and update scripts. • Create defects with detailed documentation and validate fixes; ensure timely resolution and required automation updates. • Present results and provide sign-off on software functionality for production releases. • Work with cross-functional teams and release management to manage development, QA, and production releases. • Perform exploratory testing to uncover unexpected behaviors and refine test cases. • Contribute to QA automation frameworks using industry-standard tools and approaches (e.g., JAVA Springboot2, RestAssured, GraphQL, Cucumber, Spring JDBC, GitHub, Git/Stash, SQL, Postman). • Leverage and enhance coding standards and best practices for automated QA code. • Participate in analyzing major incidents and emergency change controls to identify automation opportunities. • Strong focus on automation frameworks and CI/CD integration. • Active participation in code reviews and governance. • Collaborate with developers and product teams to ensure quality standards. • Support automation efforts by creating and maintaining automated test scripts. • Participate in Agile ceremonies and contribute to continuous improvement initiatives. • Ensure compliance with QA best practices and organizational standards. Qualifications • Bachelor’s degree in computer science or equivalent experience. • Minimum 7 years of industry experience, preferably in an Agile development environment. • Must have 5+ years of Java coding experience. Javascript experience is a plus. • Experience with automated testing tools - Cucumber/Gherkin, Java, Selenium Webdriver, and PlayWright. • Experience in API automation testing using JAVA Springboot2, RestAssured, GraphQL or Postman. • Experience with JMS driven messaging protocols like AMQ, RabbitMQ, Kafka, etc. • Knowledge of MS Entity Framework/Spring JDBC. • Experience with Service-oriented architecture. • Knowledge working with CI/CD processes and tools - GitHub and Jenkins/JenkinsX. • Experience with source control versioning tools and processes – Git/Stash. • Experience in writing SQL queries for test data preparation as well as data validation. • Experience with defect tracking tools (JIRA). • Experience in manual testing. • Ability to work independently with an aptitude for detailed work and follow-up activities. • Ability to multitask in a fast-paced agile work environment. • Experience in heavy traffic eCommerce applications Preferred Skills • NICE TO HAVE – experience with querying Couchbase database. • Experience working with databases and various data formats and related technologies for testing SQL Server and SQL Server Management Studio is a plus. • Experience with Splunk analytics for validating technical fixes and updates in the app code/config. • POS system experience is a plus. • Nice to have experience with payment gateways and payment terminals. • Nice to have experience with Kubernetes and container-based application deployment and operations.